We operate with free kerbside doorstep delivery for all orders across mainland UK. Our standard delivery days are Monday to Friday between 8 am and 6pm and a one hour delivery slot is allocated on the day for most orders.
Please note that if you wish to return any items within the permitted returns period you must retain all original packaging and not allow this to be removed by our delivery specialists. items not in their original packaging are unable to be returned.
Should you wish for a timed or weekend delivery, please contact us for a quote at email@example.com or call 0116 201 9988 and provide the product name(s), quantity and post code for delivery.
Once dispatched, most deliveries are next day services. for larger or delicate items (e.g. mirrors or sideboards) we use specialist furniture couriers and these services are 2 to 5 days from dispatch. For palletised deliveries, the delivery will be to your door step and we recommend that you have two more people available to receive the furniture items, particularly for larger items such as sideboards and dining tables. Our lead times for delivery (dispatch time plus delivery time) are product specific and are shown when viewing a product.
All other week day destinations are based on weight and calculated at checkout. The delivery times (the number of days after despatch) to other countries are as follows:
For the rest of the world please contact us for a quote at firstname.lastname@example.org or call 0116 201 9988.
Most of our furniture arrives fully assembled, however, some of our pieces may require the very minimum of assembly. Delivery access is your responsibility to ensure that the furniture you order can be delivered into your property and that there is safe and reasonable access from the public highway to the place of delivery.
Should you wish to cancel a dispatched item (for goods not yet received) or return an item for any reason we can assist with the return collection. Please note there is a charge for this service and details can be found in our Delivery & Returns page.
For full details of our Delivery and Returns policies, please read our Delivery & Returns page.
We accept all major debit and credit cards, BACS as well as payments via PayPal and Amazon.
All payments are 100% secure and authentic giving you peace of mind when making any purchase.
All information is held in accordance with the Data Protection Act 2018.
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